Good to Know

Frequently Asked Questions

Everything couples ask us most. Don’t see your question? We’re always happy to talk it through on a tour.

How many guests can the venue accommodate?

Our Grand Hall seats up to 125 guests with room to dance, or up to 140 when the dance floor moves to the Cocktail Room or outdoors. For larger ceremonies and gatherings, our grounds welcome 300+ guests.

Do I have to use an approved vendors list?

We have a preferred vendors list but you can hire your own vendors if you’d rather. We just ask that each vendor is licensed and insured.

Are there any restrictions on decorations?

Confetti and glitter aren't permitted (a $500 cleaning fee applies if they're used). A limited number of real flame candles are allowed.

Do you offer on-site coordination or event planning services?

Absolutely. Every package includes on-site support. Essential comes with a dedicated venue representative for planning and the wedding day, and our Classic and Heritage packages include a dedicated wedding coordinator.

Can we host both the ceremony and reception at the venue?

Yes! Your ceremony can be at any of our three outdoor ceremony sites or inside the Grand Hall. Reception will be in the Grand Hall and surrounding covered patios.

What time can we start setting up, and how late can the event go?

Personal items can be dropped off the night before. Depending on your package, you'll have 9 to 12 hours of exclusive access on your wedding day, and more time can be added. Events end at 11 PM, with personal items cleared out by then. A later end time may be available for an additional fee.

Do you provide a space for the wedding party to get ready?

Yes! Our bridal suite is full of natural light, mirrors, and comfortable seating. The groom's lounge has a large flat screen TV, Meta Oculus VR headsets, a Nintendo Switch, shuffleboard, darts, and a mini fridge.

What is your policy on alcohol and catering?

Raise a glass with our beer and wine package, served by our bartending team, with add-ons to make it your own. Hoping for a signature cocktail? Ask us about adding liquor service for your celebration. We don't offer in-house catering, but you're welcome to bring the caterer of your choice, and we provide a caterer's kitchen.

Is there a backup plan for outdoor weddings in case of bad weather?

Rain or shine, your day works. If the forecast turns, your ceremony moves into the Grand Hall, and we flip it into your reception during cocktail hour. Prefer to stay outdoors? Ask us about tent options.

What is the payment schedule, and do you require a deposit?

A $1,000 deposit and a signed contract reserve your date. After that, we offer a flexible payment schedule. We accept card, cash, and check, and card payments carry a 3% surcharge.

What is the cancellation or refund policy?

Initial payment is non-refundable. Remaining balance is refundable if event is cancelled no less than 8 months before the event date. Special Event Insurance is required.

Do you offer overnight accommodations?

Currently, we do not - but plans for on-site accommodations are underway. Nearby, there are highly rated places like The Holly & Ivy Inn and Trott House Inn.

Outdoor lawn ceremony with guests seated before a draped arch at The Heritage Barn in Conover, NC

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Still have questions?

The best answers come in person. Book a tour and we’ll walk you through every detail of your day at The Heritage Barn.